People, Processes and Passion – Behind the Scenes at Arra Group

Transporting pharmaceuticals is not just about refrigerated trucks and carefully planned routes. It’s about people – experts who work together every single day to ensure medicines arrive safely, on time, and in perfect condition at hospitals, pharmacies, and distributors all across Europe.

At Arra Group, we’ve built a structure that combines specialized knowledge with true commitment. Each department has its own role and unique perspective, but together we create one living organism with a shared mission: protecting patients’ health and lives. Let’s take a look behind the scenes and discover how our teams work.

HR – Taking Care of People

Think about your very first day at a new job. A little nervousness, new faces, new responsibilities. At Arra Group, it’s the HR department that makes this day a positive and memorable experience. Recruiters bring the right people on board, while HR specialists make sure everyone has the opportunity to grow. They organise trainings, support career paths, and nurture our company culture. Thanks to them, Arra Group is not just a logistics company – it’s a place where people genuinely want to work.

Finance – Guardians of Stability

For many, finance means endless spreadsheets and numbers. But here, it’s much more. The finance team plans investments in modern fleet, keeps costs under control, and ensures long-term stability regardless of economic conditions. Every carefully prepared budget and every well-managed project forms the foundation that allows us to grow and expand across Europe.

Transport – The Beating Heart of Arra Group

When pharmaceuticals hit the road, nothing is left to chance. Long before the driver starts the engine, our transport department is busy planning: which route is safest? Where should the truck refuel? How do we manage driver rest times? This is where the blueprint is created – one that translates into peace of mind for our clients, knowing their cargo will arrive exactly as promised. It’s the heart of our company, beating in rhythm with thousands of kilometres travelled.

Sales & Customer Service – Building Trust Every Day

In logistics, trust is everything. Our Sales & Customer Service team is the first point of contact – answering calls, preparing tailored offers, and supporting clients at every stage. But their role goes beyond transactions; it’s about building strong, long-term relationships. Our partners know they can always count on dedicated care and personalized attention.

Quality – Safeguarding Every Process

Pharmaceuticals are unique cargo – their transport requires strict compliance with regulations and procedures. This is where our Quality department comes in. Their everyday work involves audits, certifications, compliance checks, and constant monitoring of processes to meet GDP (Good Distribution Practice) standards. Think of them as guardians – always vigilant, always ahead of potential risks. Thanks to their dedication, we can proudly guarantee the safety of every shipment.

IT – Driving Innovation

Behind every efficient transport operation lies technology. Digital route planning systems, process automation and IT security – our IT team makes it all possible. They design and maintain the systems that keep us fast, precise, and innovative. In the logistics world, where every minute counts, their work is priceless.

Together, We Create Something Bigger

Each department at Arra Group has its own responsibilities, but the real magic happens when everything comes together. HR hires the people who later drive and manage transport. Finance provides resources for cutting-edge technologies. IT builds systems that allow a company to navigate the digital world. Sales & Customer Service foster the relationships that drive our growth.

Day after day, all these elements connect to fulfill one mission: